FAQ


Lost car key
If you cannot find your car key, give us a call. Losing a key will cost you the cost of delivering a replacement key by taxi.
Parking in Tbilisi
You pay for zonal parking (places with special signs and markings) in Tbilisi. Most often, this can be done in a nearby street box. IMPORTANT! For people wearing colorful travel vests, you pay as you see fit. They are NOT representatives of state traffic authorities and cannot accept payment for a parking space in cities.
Fine and traffic camera shots
Fines issued by the police must be paid within 10 days, otherwise, they will increase automatically. When leaving Georgia, you will be asked to pay the debt owed to the country in any case.
Fines and images from traffic cameras come to us within a few hours. When you return the car, you will need to pay this fine.
Insurance
What does our full insurance cover?
1. In case of any damage to the car (a scratch, a slight dent, damage inside the cabin, a broken headlight, a mirror, etc.), the cost of repairs up to $ 100 is paid by the driver (client) after the return of the car.
2. The insurance covers damage to the rental car and third-party damage up to $ 5,000. Also a tow truck, payment for a taxi to Tbilisi, and a car change within 24 hours.

What to do after an accident
1. First of all, call our hotline (open 24 hours a day, 7 days a week)
2. After talking with our manager and clarifying all the details, we ourselves will contact the insurance company and, if necessary, the police.
3. You need to stay in place, do not move the car (!)
4. If, nevertheless, the presence of the police is necessary, then by law they can ask the driver to take an alcohol test on the spot. Don't worry, this is a standard procedure and the police in Georgia are friendly towards drivers, especially tourists :)
5. It is also important to understand that you cannot sign any documents and forms in an unfamiliar language! If you have any questions, you can clarify on the spot with an insurance agent or call us.

Useful information for drivers in Georgia
Before traveling to Georgia and renting a car in Tbilisi, it will be useful for all drivers to read about driving in Georgia, emergency numbers and speed limits in Georgia.

Emergency numbers in Georgia:

  • Police 112
  • Ambulance 112
  • Fire Service 112
  • Gas service 04
Useful phone numbers in Georgia:

  • Background 09
  • Medicine (+995 32) 225 19 91, (+ 995 32) 225 22 33
  • Taxi 511, (+995 32) 2201 201, (+995 32) 294 44 44
  • Tbilisi Airport (+995 32) 231 03 41 airport reference (+995 32) 243 31 41, (+995 32) 243 31 21
  • Tbilisi Railway (+995 32) 299 32 53, 1331 reference station
  • Tbilisi bus station (+995 32) 275 34 33 bus station (+995 32) 275 04 20
Standard permissions for speed on the roads of Georgia:

  • Settlement - 60 km / h
  • Highways - 90 km / h
  • Motorway - 110 km / h
  • The section of the motorway with a resolution of 110 km / h so far only from Tbilisi in the direction of Batumi and only the first 70 km, then plots are built.
Allowed speeding
The law allows speeding at 14 km / h, but it is better not to exceed 10 km / h

Police
Police posts do not hide and do not take pictures secretly. They patrol roads and cities, stop violators of the rules. On the roads, speed cameras are monitored by cameras and radars.

Fines
For what the police fined in Georgia?

  • The driver and passengers did not fasten the seat belt
  • Use your mobile phone while driving
  • The intersection of the solid line markings
  • Directions to the red traffic signal
  • Alcohol or drug intoxication behind the wheel
  • The seat belt security
  • The driver and front passenger must fasten their seat belts.
Garbage

For throwing garbage into a car window fine from 120 GEL

Don't leave the car

If you are stopped by a police patrol, in any case, do not get out of the car. Keep your hands on the wheel and wait for the policeman to approach you. In Georgia, as in the USA, the driver's exit from the car is regarded as an attack and a police officer can use a weapon.

Documents requested by a police officer from a tourist driving a rental car

  • Driver's license
  • Passport - always asked to show and be sure to have it with you
  • Car Registration Certificate
Fixing fines with photo cameras

Cameras and radars in Georgia are all stationary, not portable. Plus in front of the camera will be a sign warning of the radar. If you violated the speed limit, the camera will automatically take a photo and immediately put it in the police base.

Cameras and radars take pictures:
  • Exceeding the speed limit by more than 14 km / h
  • Car crossing the stop line at a traffic light
Driving a car without a license

Residents of Georgia can afford to drive without a license, as all information about them and cars is in the police database. For tourists to have a passport and license - a prerequisite. If a tourist is stopped and he does not have a license with himself - a fine of 750 GEL from the driver and owner of the car.
The tourist will have to pay both fines.

Where to pay the fine in Georgia

If you received a fine - it is much more economical to pay it immediately in the nearest bank. After 14 days, the amount will increase by 2 times, then 3 times, and so on.

According to the laws of Georgia, if the perpetrator did not pay the fine within 6 months, then he automatically loses his rights. That is, if a tourist owes a $30 fine, did not pay, forgot about it, and re-flew to the country - he can wait from $ 600 fine.

It is more economical to pay a small fine and then have no problems with the police and the laws of Georgia.

Police attitude to tourists

Georgian police do not take bribes, do not even try to hint about it - you will be immediately handcuffed. You should not argue with the policeman and prove your point - everything can end at the police station and your rest will be spoiled.

If you can not find the road, the street, you have any problems on the road - contact the patrol - they will prompt and help you absolutely free and with joy. For tourists in Georgia is a very friendly attitude.

If you nevertheless violated something insignificant and the patrol stopped you - explain that you are a tourist and you might have missed or were confused on a new road for you. Most often, you get off with a warning, not a fine.

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